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You can machine wash your Coza products by using a gentle cycle and a mild detergent (recommended to use half as much as you usually use on synthetic fabric).
Do not use any detergent with added whiteners or fabric softeners. Do not also use bleach or use any form of whiteners as this would damage the bamboo fibres.
The best way to dry your Coza Products is to let them air dry. As soon as they dry, you should take them in straight away. Over exposure to heat from the sun will damage the bamboo fibres. You can also put them in the dryer but on the lowest heat setting. We recommend you take them out immediately when they are dry, otherwise they will overheat in the dryer and become stiff.
The best place to store your Coza items is in a cool, dry place such as the linen closet or cabinet. Especially for bamboo towels, the bathroom is the worst place to store them. The bathroom is a humid place and the moisture can cause mould to grow on your towel. Constant exposure to heat such as the heat from the shower or from the heater/heated lights in the bathroom will also cause damage to your towels in the long term.
If your Coza items have become hard and stiff, note that this is a common issue for 100% natural fabric but at the same time, can be easily fixed. The solution depends on the reason, as follows:
1. Build-up of residue from detergent or fabric softeners
Fabric softeners make your towels stiff and is completely unnecessary. You need to ensure you are using a mild detergent that does not have any additional whiteners or softeners. If you are only using a mild detergent and you still notice your items becoming more stiff after every wash, you may be using too much detergent. You should wash your them separately using less detergent. You may even try to do an additional rinse cycle at the end to rinse away any soap residue.
2. Over-drying your items
Leaving your bamboo fabric on the hanger too long exposes your towel to excessive heat from the sun which makes them stiff. In the long term this is damaging to the bamboo fibres. You should try to take your them in as soon as they dry. You can tumble dry on the lowest heat setting but you need to ensure that you take them out of the dryer immediately when it is done, otherwise they will overheat in the dryer and become stiff.
What happens when a loop is pulled and some threads become loose?
This is very common for all towels as the loops can easily catch onto something. You probably wouldn't have noticed this has happened until you see a long loose thread. This can easily be fixed by snipping off the loose threads with a pair of scissors at the level of the pile to prevent further snagging and unravelling of the threads. Snipping off the threads won’t do any damage to your bamboo towel.